Barely 24 hours after Airtel Nigeria started billing its customers N5 for every 20 seconds spent while carrying out a USSD bank transaction, the telecom company has discontinued the charges.
Despite the Nigerian Communications Commission (NCC) directive that no telecom should charge customers for using Bank USSD code, Airtel was still charging customers until last week Wednesday after public outcry made Airtel bowed to pressure.
A customer care agent of Airtel has confirmed the new development that they no longer charges customers for using bank USSD code:
“Before now, we charged N4.89K for USSD bank transactions, but this has been discontinued since yesterday. If you experience it after yesterday, please call us back. Before yesterday, we were charging for bank transactions with USSD, but not again.”
However, Minister of Communications And Digital Economy, Isa Pantami directed NCC to sanction mobile network operators making deductions for Unstructured Supplementary Service Data services from subscribers.